For a limited time only, we offer complimentary global shipping on all orders. 

Frequently Asked Questions

At Akuson, we understand that skin care is personal, and when switching personal care products it’s only natural to have questions. For your convenience, we’ve gathered some of the ones we’re frequently asked below, with some helpful answers.

Each shipment of Kanzen contains our two flagship products; our Deep Exfoliating Body Scrub ICHI and our Nourishing Body Serum NII. We also include two complimentary Treatment Gloves. 

As part of our mission to provide women across the globe with safe and ethical personal care products, we take great care in the selection of our ingredients. All of our products exclusively contain entirely natural and organic ingredients. You will not find any harmful chemicals, fragrances, or GMOs.

All of our skincare products have been carefully formulated and are deemed suitable for all skin tones and types, including sensitive skin.

Hydrating and nourishing your skin with our Kanzen skin care routine can help ease symptoms of many skin conditions, including redness, dry skin, acne, oily skin, clogged pores, dermatitis, and dark spots.

If you have any concerns, we recommend you perform a patch test before fully incorporating our products into your personal care regimen.

Yes. Feel free to integrate our Kanzen skin care routine alongside your existing care products. We recommend you thoroughly read the packaging of any other care products you use and check for dangerous chemicals and other potentially harmful ingredients.

We recommend you use our Deep Exfoliating Body Scrub ICHI once (and no more than three times) weekly. You can use our Nourishing Body Serum NII daily.

Akuson is proudly based in Amsterdam, the Netherlands, and complies with strict EU laws and regulations as they relate to cosmetics and personal care products.

The EU has banned or restricted more than 1,300 chemicals (versus a mere 11 in the United States), that may be present in cosmetics and other personal care products manufactured in the US and elsewhere – including known carcinogens and other harmful ingredients that may provide health risks.

Yes. Akuson products ship to over 150 countries. Learn more about shipping here.

Yes. Akuson offers an entirely cruelty-free skincare line. We have never tested and will never test on animals.

Yes, all of our skincare products are vegan.

Approximately nine million tons of plastic waste ends up in the ocean each year, threatening our ecosystems, wildlife, and human health.

Unfortunately, beauty and personal care products around the world are still primarily packaged in plastic.

At Akuson, we’ve chosen recyclable glass for our primary packaging as part of our efforts to limit our plastic footprint.

Our products are currently exclusively available on an invitational basis through our website Akuson.com, allowing us to warrant the highest quality standards possible.

Rather than mass produce and distribute to retail outlets, we purchase our ingredients in small batches several times a year, providing us with the ability to guarantee freshness when items ship directly from our warehouse.

Please be careful with and notify us of counterfeit products offered elsewhere.

Shipping

Yes. Akuson ships internationally. Note that we ship from the European Union and can not be held liable for any import duties, customs and taxes levied elsewhere. If applicable, payment of these is required to release your order from customs on arrival. For more information, please contact your local customs office.

Yes. When placing an order, you can enter a separate delivery address. You can manage your billing and shipping address from your My Akuson page.

Once your order has been shipped, you’ll receive an email notification with tracking information. You can also find the latest status of your order on your My Akuson page.

Orders are shipped in 1-2 business days. Once your order has been shipped, you’ll receive an email notification with tracking information. You can also find the latest status of your order on your My Akuson page.

Shop Akuson

Purify & reinvigorate your skin with clean cosmetics that work.
Experience Kanzen with our dual-action skin care routine.

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